What should I keep in mind when leaving a review?

Buyer

Leave an honest and sincere review. Remember that the review your counterpart receives will affect their future transactions.

Consider evaluating the transaction based on what the seller promised. A satisfied buyer usually gives five-star ratings, so be sure to assess the transaction according to the item's description and other information provided by the seller.

Do not leave a negative review before contacting the seller. Negative reviews are generally rare on Tradera. They are mainly given when something has gone very wrong in the transaction, such as not receiving your item or the item not matching the seller's description at all. Contacting your counterpart before leaving a negative review is of utmost importance, as a solution can often be found together.

Seller

Leave an honest and sincere review. Remember that the review your counterpart receives will affect their future transactions.

Evaluate the buyer's payment time. Keep in mind that the buyer cannot pay until you have provided them with your payment details. Therefore, assess the payment time based on how long it took from when you provided the details to when you received the payment.

Do not leave a negative review before contacting the buyer. Negative reviews are generally rare on Tradera. They are mainly given when something has gone very wrong in the transaction, such as not receiving payment or any contact from the buyer. If you don't get a response via email, try calling the buyer; it often yields good results!

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