When a payment appears under the Incoming section, it means the amount has been debited from the buyer’s account and will be available in your balance within 1–3 banking days. The timing depends on the banks’ transfer times.
The payment is secured – feel confident to ship the item!
How it works
When the buyer pays with Swish or Balance, the amount becomes available immediately.
For other payment methods it takes 1–3 banking days, depending on the method.
We guarantee the transfer; nothing can happen on the way to your balance.
Why this change?
We understand that this change may feel unfamiliar. Under our license, we are not allowed to extend credit to sellers and can therefore only pay out once the buyer’s money has reached our bank account. Tradera does not earn interest on these funds.
Does it say Safe trade? Then the order is handled through our Safe trade routine.
Questions and answers about incoming
Under our license, we are not allowed to extend credit to sellers, and the delay is due to the transfer times of banks and payment institutions. When a payment appears as Incoming, the money has already left the buyer’s account and is on its way through a secure transfer. As soon as it reaches Tradera’s bank account, we make it available in your balance.
No, the money is not held by Tradera during this time but is in transit between the buyer’s bank or payment institution and Tradera’s account. We do not earn any interest on this money.
We recommend that all buyers use Swish when paying. However, we also offer several different payment methods, just like most e-commerce platforms. We do this to remain an attractive marketplace for buyers, so that everyone can find a payment option that suits them.
Swish Same day
Balance Same day
Trustly 1 banking day
Klarna 2 banking days
Card 3 banking days
Apple Pay 3 banking days
Google Pay 3 banking days
The money marked as Upcoming has already left the buyer’s account and is in transfer on its way to your balance. At this stage, they cannot cancel or withdraw the payment – the money is secured.
Purchases on Tradera are binding. Once the buyer has paid, they cannot cancel their purchase. A purchase can only be annulled if the seller agrees. This applies whether the payment is still marked as Upcoming or not.
We need to comply with the legal requirements for payment services. This means we take care of your payment in a safe and secure way – all the way to you. We continuously improve our services to make them simpler and to follow the laws and regulations in place.