How do I cancel/change a booked shipment?

You can cancel/change the shipping as long as you have not submitted the package to the agent.

How to do it:

1. Go to the list of Your sold items

2. Click on "Cancel/Change shipping"

3. Choose whether you want to cancel or cancel and book new shipping

If you book new shipping, the old QR code/shipping label will be invalid, and you will receive a new confirmation email with the new shipping documents.