Tradera is a marketplace that aims to enable the purchase and sale of second-hand goods for private individuals and businesses. In connection with a sale, Tradera also provides integrated payment and shipping booking.
Tradera strives to ensure that our website and mobile applications are accessible to all users, regardless of individual circumstances or assistive technologies. This statement describes how www.tradera.com, Tradera’s iOS app, and Tradera’s Android app comply with the Accessibility Act/LPTT, which known shortcomings exist, and how you can contact us regarding any accessibility issues.
How accessible is the website?
We are aware that certain parts of the website and our apps are not fully accessible in accordance with current guidelines. The work to improve accessibility is ongoing and is based on WCAG 2.1, level AA. Tradera’s developers have participated in internal training on accessibility and the Accessibility Act.
In each section below, the shortcomings identified per platform are presented.
If you cannot use parts of the service
If you find that content on Tradera is not accessible to you, we encourage you to contact us via email at accessibility@tradera.com, and we will assist you further.
Our goal is to respond to incoming accessibility cases within five (5) working days.
Report accessibility issues
If you discover shortcomings in Tradera’s compliance with the Accessibility Act, we appreciate it if you report these to us via email at Accessibility@tradera.com. Your feedback is an important part of our improvement work.
Supervisory authority
The Swedish Post and Telecom Authority (PTS) is the responsible supervisory authority for digital accessibility in Sweden. If you believe that Tradera does not handle accessibility issues in accordance with applicable regulations, you can contact PTS.
An independent review of Tradera’s digital platforms was conducted by Use it Consulting AB. The testing included the following tools and assistive technologies:
Aceit
Colour Contrast Analyzer
Axe Dev Tools
Bookmarklets
VoiceOver – Mac
NVDA – Windows
Android accessibility scanner
xCode accessibility inspector (MacOS for iOS)
Colour Contrast Analyzer
VoiceOver – iOS 15.7.3
Tradera has been tested on the following browsers and devices
Chrome – Mac
Chrome – Windows
Safari – Mac
Pixel 7 with Android 15
iPhone 7 with iOS 15.7.3
Technical information about accessibility
Tradera’s website is partially compliant with the Accessibility Act. This means that some parts do not yet meet all the requirements. We are aware of these shortcomings and are actively working to resolve them. Detailed information on identified issues can be found in the sections below.
Statement issued
Date of issue of the statement: 2 June 2025
Publication date: 5 June 2025
Latest independent review: May–July 2024 (carried out by Use it Consulting AB)
Latest internal self-assessment: 16 June 2025
Last updated: 18 August 2025
Use it Consulting AB has carried out reviews and tested using:
Aceit
Colour Contrast Analyzer
Axe Dev Tools
Bookmarklets
VoiceOver – Mac
NVDA – Windows
Tradera.com has been tested on the following browsers
Chrome – Mac
Chrome – Windows
Safari – Mac
We are currently working to fix the following problems:
Buttons lack accessible names
The website is unusable at 400% zoom
Documents are not accessible
Focus is not visually visible
We are aware of the issues below and will address them in priority order from top to bottom:
Registration flow is not accessible – redesign planned for the second half of 2025
Hover menus cannot be used with a keyboard
Hover menus are not reachable with a keyboard
Error messages are shown only in red text
Keyboard trap in Safari
Heading hierarchy skips levels
Animations cannot be paused
Meaningful images lack alternative text
Modal windows do not retain focus within the window
Expandable buttons do not indicate state
Links are not sufficiently descriptive
The site lacks a shortcut to the main content
Code contains errors
Headings are not coded as headings
Content incorrectly coded as headings
Subpages do not begin with an H1
Links do not visually appear as links
Input type is not always adapted to purpose
Visual tables are not coded as real tables
Forms communicate only via placeholder text
Error messages are not linked to fields
User interface does not support accessible content
Content is not correctly grouped
Error messages are not sufficiently clear
Tab order does not follow visual reading order
Some text fields lack accessible names
Status messages are not announced to assistive technologies
Search suggestions are not presented to screen readers
Filtering is not presented to screen reader users
Link texts are incorrect
Videos lack captions
Buttons and links are in the wrong language
Accessible names for buttons can be improved
Videos lack audio descriptions
No function to read out subtitles
Scope missing on table headers
Captions missing in tables
Navigation in product modules requires swipe gestures on mobile
Autofill missing in forms
Error messages are not displayed as text
Contrast between text and background is insufficient
Elements cannot be focused using keyboard
Formatting missing in error messages
Visual description does not state format in forms
Main element missing on the site
Some landmarks missing on the site
Use of nav elements should be improved
Chat checkbox provides no information
Empty paragraph tags and line breaks
Shortcuts skip product modules
Help box only shown on mouse hover
Links are not clickable
Content in different languages is not correctly marked in code
Categories do not adapt at 200% zoom
Button not coded as a button
Help button not accessible to screen readers
Alternative text missing on ad images
Clickable areas are too small
Icons used without text explanation
Button communication can be improved
The list was updated on 16/6 2025.
Tradera’s iOS app was tested with the device:
iPhone 7 with iOS 15.7.3
Tradera’s iOS app was reviewed with the tools:
xCode accessibility inspector (MacOS for iOS)
Colour Contrast Analyzer
VoiceOver – iOS 15.7.3
We are aware of the problems listed below and are working on them in priority order from top to bottom:
Price slider requires drag gestures
Drag gestures required to switch between product images
Meaningful icons lack text alternatives
Data table with user reviews is not presented clearly to VoiceOver
Message popups are not always read out by screen readers
Important text fields and buttons are illogically placed in reading order
Several text input fields rely only on placeholder text
iOS app is locked to portrait mode
“Book shipping” web view cannot be navigated with keyboard
Payment form in web view does not hide content behind modals
No way to add text alternatives to images when creating new listings
Several VoiceOver problems on the active listings page
Error messages in various forms appear in a popup that disappears automatically
Embedded Google ads contain motions that cannot be paused
Icon buttons in “Sell” view not accessible with VoiceOver
No way for users to format listings with headings, lists, etc.
Photos taken in camera view appear as nameless buttons
“How to buy” video lacks captions or full transcription
Expandable buttons for shipping, pickup and payment cannot be reached with keyboard
Text fields in payment web view use red borders to indicate errors
Links in cookie dialogue indicated only by blue colour
Chat does not show with VoiceOver who sent the message
Some screen reader texts are in English
200% text zoom sometimes cuts off text
Help modal in “Create new listing” cannot be scrolled with keyboard
No function to read aloud subtitles
Videos lack audio descriptions
Buttons have small touch targets
The list was updated Monday 16/6 2025.
Tradera’s Android app was tested with the device:
Pixel 7 with Android 15
The Android app was reviewed with the tool:
Android accessibility scanner
We are aware of the problems listed below and are working on them in priority order from top to bottom:
Seller rating table hidden from TalkBack
TalkBack gets stuck in loops on certain pages
Important input fields cannot be focused with TalkBack
Keyboard users get stuck in a loop on the search page
Many icon buttons lack text alternatives
TalkBack users cannot read and accept the terms
Product images lack labels for TalkBack
Switches and other form controls lack labels for TalkBack
Some views leak background content to TalkBack
Radio buttons not correctly grouped in web views
Current selection state (selected/not selected) not communicated by TalkBack
Headings rarely correctly coded
Introductory tooltips cannot be closed with keyboard
Information read out by screen readers in wrong order
Some text fields and form controls lack accessible names
Price slider requires drag gestures
Drag gestures required to switch between product images
Message popups not always read by screen readers
Several text input fields rely only on placeholder text
Various issues at 200% text zoom
Weight selector in “Add shipping option” cannot be controlled with keyboard
Payment form in web view does not hide content behind modals
No way to add text alternatives to images when creating new listings
Error messages in forms shown in popups that disappear automatically
Embedded Google ads contain motion that cannot be paused
Icon buttons in “Selling” view not accessible with TalkBack
Adding images in a listing very difficult with TalkBack
No way for users to format listings with headings, lists, etc.
Category images on search page have unclear alt text
“How to buy” video lacks captions or full transcription
Text fields in payment web view use red border to indicate errors
Links in cookie dialogue indicated only with blue colour
Chat does not show in TalkBack who sent the message
No function to read aloud subtitles
Videos lack audio descriptions
Custom focus indicator for keyboard navigation missing